Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
Door access reader

Migrating from prox to contactless from a student perspective

Student article highlights concerns campus leaders can proactively address

CampusIDNews Staff   ||   Feb 23, 2024  ||   

At the end of 2023, the Elizabethtown College campus card was upgraded from proximity to contactless technology. As campus card, security, and auxiliary service professionals, we understand that this is positive step to replace an outdated technology with a modern, secure option.

It is a mistake, however, to assume that students have the same level of awareness.

An article about the new card in the student paper, is a good example of this.

I used to be able to scan into my dorm by holding my bag up against the scanner, but now I have to take it out, which is kind of annoying.

The new contactless cards received a visual redesign and were printed over the winter break and available for students when they returned to campus. Shortly after, the student newspaper ran an article expressing student perspectives on the new IDs.

According to the article, most people agree the new cards don’t scan as well as the old ones.

One student quoted says, “I used to be able to scan into my dorm by holding my bag up against the scanner, but now I have to take it out, which is kind of annoying.”

The article’s author agrees, saying “truthfully, the new ID cards and scanners are not as sensitive as the old versions, so they have to be held closer together and take longer to register.”

The students are not wrong.

The card may need to be held closer to the reader, because high frequency contactless cards have a shorter read range than low frequency proximity cards. This is by design, and it is a result of the increased security and fraud protection afforded by contactless cards.

This heightened level of security was at the core of the administration’s decision to replace the cards.

“While Etown College has been fortunate to have not experienced any major security issues related to our ID card system, nationally it was becoming more commonplace at colleges and universities using the proximity card technology,” says Joe Hudzick, Senior Director of Auxiliary Services.

The team at Elizabethtown seems to have done a good job rolling out a new system over a winter break. The author acknowledges this saying, “it was an impressive feat on the part of the involved organizations to implement the new ID system in such a short amount of time.”

The lesson from the student review is to prepare for the inevitable criticism that comes with a major change such as a migration of ID technology. Remember that even when you do things right – as it seems the team at Elizabethtown did – there will still be some degree of confusion.

The more that can be shared with constituents ahead of the change, the better. Spread the word that their security is the worth the minor changes they may experience.

Related Posts

|| TAGS:
Subscribe to our weekly newsletter

RECENT ARTICLES

AppleWatch presented to door access reader

Revolutionizing campus life: The future of higher education mobile credentials

By Willem Ryan, Alert Enterprise Campus activity may be dwindling down this time of year, but security threats aren’t going anywhere. There have been long-existing security gaps in the educational systems, allowing hackers and criminals to exploit them with ease. According to the U.S. Department of Education, there were 38,059 criminal offenses reported on more […]
Xavier University video screen with CampusIDNews Chat series
Apr 12, 24 /

Xavier University shows off card program and aux services during NACCU tour

In this episode of the CampusIDNews Chat series, we talk with Jennifer Paiotti, Associate Director, Business Operations, Auxiliary services, at Xavier University. At the 2024 NACCU Annual Conference, she will share her campus ID program, its ties to other auxiliary enterprises, and how they are moving to mobile-only with their campus credentials. Whether you are […]
dorm room door lock with key
Apr 10, 24 / ,

Allegion helps campuses eliminate brass keys with electronic access control

But What About the Keys?…An Interview with Allegion In a recent NACCU video interview, Allegion’s Jeff Koziol shared his vision for migrating campuses from brass keys to electronic locks. This will be the subject of his conference presentation at the upcoming NACCU Annual Conference. “Many students have never held a physical key,” says Koziol. “Yet […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.