Campus ID News
Card, mobile credential, payment and security

U.S. Bank ranks first in privacy study

Andy Williams   ||   Oct 21, 2009  ||   

For the fourth straight year, U.S. Bank has ranked first in a privacy study conducted by the Ponemon Institute, a Traverse City, Mich.-based information management research firm. In addition, the institute’s Privacy Trust Study for Retail Banking has ranked the Minneapolis-based bank in the top five since it began the study six years ago.

The Ponemon Institute study measures consumer perceptions of trustworthiness for retail banking and identifies the issues that influence consumer opinion. This year, Ponemon found that while the global financial crisis has had a negative impact on banks’ scores overall, five of the top six banks saw an increase in their scores, including U.S. Bank.

Financial stability, customer service, clear privacy and security practice disclosures, online banking identity and authentication processes and a commitment to stand behind the customer in cases of a breach or identity theft were cited as positive factors impacting consumer trust in banks. Factors such as data breaches, rumors related to poor security practice and aggressive use of data coupled with offshore data management were found to have a detrimental effect on perception.

The 2009 Privacy Trust Study for Retail Banking was derived from a final sample of 6,950 surveys returned from adult consumers residing in all geographic regions of the United States.

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Student card data at Alberta helps piece together campus life puzzle

Jennifer McNeill, manager of the ONEcard program at the University of Alberta, explains how card system data can potentially lead to a safer, more welcoming student experience. She describes how data collected from campus card transactions can be used to improve operations like dining, residence life, fitness and other vital campus tasks.
May 26, 23 / ,

Penn State adds mobile ordering to campus app

Penn State has added a mobile ordering feature to its comprehensive campus mobile app, Penn State Go. The Penn State Eats Mobile function is available for use by students on the flagship University Park campus, as well as across the university's Commonwealth Campuses.
May 26, 23 / ,

NAU leverages delivery robots to support late-night dining

Northern Arizona is leveraging Starship delivery robots and the mobile ordering app in a clever way to prop up late night dining, and putting a twist on the ghost kitchen concept. The university has launched its Hole in the Wall dining window that now serves either pickup or robot delivery for students by offering a number of dining concepts all from a single, concession-style window.
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