Campus ID News
Card, mobile credential, payment and security
WKU Dining

Select Western Kentucky campus dining locations move to mobile-only ordering

Andrew Hudson   ||   Feb 11, 2022  ||   ,

The Western Kentucky University Restaurant Group has revealed that some of its on-campus restaurants will temporarily be switching to online ordering only. The move will be underpinned by WKU's Dining Sidekick app, with the shift to mobile ordering remaining in place for at least the duration of the spring semester.

According to The WKU Herald, the restaurants that will be switching to mobile order only include RedZone, The Den, Java City and The Spread -- all on-campus eateries. Mobile ordering will be fully up and running for all four locations by February 21.

Here's some exciting news! Starting in February, 4 of our restaurants will be Dining Sidekick ONLY! If you don't already have the app, make sure to download it and try it out! You'll be able to place your order ahead of time, so no more waiting in line before you get your meal!

— WKU Restaurant Group (@wkurg) January 26, 2022

In a statement from the WKU Restaurant Group, the mobile ordering decision was made to improve the guest experience, to increase the speed of service, and reduce wait times and lines at the till.

WKU is no stranger to mobile ordering, having previously implemented the technology in a number of restaurants across campus. However, mobile ordering has always been an option, not the only method of payment.

The WKU Restaurant Group says that there are already 6,415 Sidekick app users on campus, and that number is expected to increase once the switch to mobile ordering is live.

To place orders, students download the Dining Sidekick app, select Western Kentucky University and set up an account. After placing their order, students will scan a QR code at the location to pick up their orders, with all payments being processed through the app.

Students also have the option to use either their personal credit or debit card to pay for meals in the app, or use their Big Red Dollars, Dining Dollars, Flex, Meal Plan Dollars or meal swipes.

Related Posts

Subscribe to our weekly newsletter


campus card photo upload video
May 23, 24 /

Video tutorials guide students through photo upload process

Photo upload is commonplace for campus card programs, but teaching students to use the software can be a real challenge. Most campuses rely on text-based upload instructions on a visually ‘less-than-appealing’ page somewhere on the institution’s website. But we have all heard it before – modern students are visual learners and prefer to consume information […]
NACCU Guide to Going Mobile
May 23, 24 / ,

NACCU releases first-ever Guide to Going Mobile

This week, NACCU launched its new Guide to Going Mobile, an online resource that includes best practices for institutions  preparing for a mobile credential launch. Project team members contributed their own experiences and interviewed campus administrators who had already deployed the new IDs as well as others that were in various stages of the process. […]
Kent State autonomous store
May 23, 24 /

Kent State autonomous store uses campus cards from CBORD for entry, payment

Kent State University’s Flash Bistro is a grab-and go store that offers snacks and light meals. These days, the meals seem even lighter as students enter the store, pick up their food, and exit without interacting with a cashier or self-checkout device. With the help of Kent State’s transaction system provider, CBORD, students to present […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself.

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.