Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
StarshipRobots 1

Robot delivery at Purdue: Two months later

Andrew Hudson   ||   Oct 23, 2019  ||   ,

It's been roughly two months since Starship Technologies and its band of roving, autonomous delivery robots arrived on the Purdue University campus. The excitement and intrigue of the initiative has settled, so what does the day-to-day operation look like?

According to a report from Purdue's student publication, The Exponent, the initial response to Starship Technologies' delivery robots was strong, with one campus Starbucks alone processing some 20 robot delivery orders per four-hour shift.

That Starbucks is one of nine locations at Purdue that currently processes Starship delivery orders. The early success of robot delivery has even changed the workflow of the coffee shop.

“Every day we come in we have a different position we’re assigned to, and we just added the robot position,” said Amy Rappa, Purdue student and barista at the Starbucks, in an Exponent interview.

The so-called “robot runners” are notified of orders placed for Starship delivery through the app on Starbucks iPads and phones. After prepping the order, the employee places it inside the Starship robot, taps the completed order button on the Starship app and the robot begins its journey.

Since going live, the number of Starbucks orders places for robot delivery has settled down closer to ten per four-hour shift. But it's worth noting that this is just one of the participating merchants, and there's more features that could be added to the program soon.

One such addition that could drive the number of robot delivery orders higher is the acceptance of funds from Purdue's declining balance account on the Purdue ID.

“Right now they’re trying to find a way to include Dining Dollars and Boiler Express to Starship," Rappa told the Exponent. "I think if that were to happen, the popularity would probably rise again."

Using a system of cameras, sensors and machine learning, the robots have the ability to navigate sidewalks and a variety of terrain without colliding with pedestrians or other obstacles. In total, each Starship robot houses ten cameras that track terrain to the nearest inch, sirens that sound if the chassis is tampered with, and a lid that remains locked at all times until the user opens it with their order code.

Despite being a fully featured system, there are times when the robots need a helping hand. Should a delivery robot ever get stuck, Starship leans on its human employees to troubleshoot.

The company employs human operators at offices in Washington D.C., Arizona and Virginia. Each human operator monitors numerous robots, and can take control if a robot has been waiting for a certain period of time, for example on a crowded sidewalk or at a busy intersection.

Purdue University's fleet of Starship robots is the largest on a college campus to date, and joins a roster of other early adopters that have experienced success with the initiative. A spokesperson for Starship Technologies says the company has plans to launch its robot delivery system on as many as 100 college campuses over the next two years.

Related Posts

Subscribe to our weekly newsletter

RECENT ARTICLES

AppleWatch presented to door access reader

Revolutionizing campus life: The future of higher education mobile credentials

By Willem Ryan, Alert Enterprise Campus activity may be dwindling down this time of year, but security threats aren’t going anywhere. There have been long-existing security gaps in the educational systems, allowing hackers and criminals to exploit them with ease. According to the U.S. Department of Education, there were 38,059 criminal offenses reported on more […]
Xavier University video screen with CampusIDNews Chat series
Apr 12, 24 /

Xavier University shows off card program and aux services during NACCU tour

In this episode of the CampusIDNews Chat series, we talk with Jennifer Paiotti, Associate Director, Business Operations, Auxiliary services, at Xavier University. At the 2024 NACCU Annual Conference, she will share her campus ID program, its ties to other auxiliary enterprises, and how they are moving to mobile-only with their campus credentials. Whether you are […]
dorm room door lock with key
Apr 10, 24 / ,

Allegion helps campuses eliminate brass keys with electronic access control

But What About the Keys?…An Interview with Allegion In a recent NACCU video interview, Allegion’s Jeff Koziol shared his vision for migrating campuses from brass keys to electronic locks. This will be the subject of his conference presentation at the upcoming NACCU Annual Conference. “Many students have never held a physical key,” says Koziol. “Yet […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.