Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
CR80 OnlineSurvey

NACCU blog: Technology Research Survey Results

Andrew Hudson   ||   Nov 05, 2021  ||   

The NACCU Technology Research Committee recently conducted a survey gauging institutional interest in mobile ID, gathering responses from campuses in all stages of the implementation process. The results are in, and respondents painted a complex picture of the the desire for mobile ID, and the hurdles in facing on the road to deployment.

As outlined in a recent NACCU Positive IDentity blog post by Swarthmore College's Anthony Condo, the survey was made available to NACCU Institutional members and garnered 121 responses. The basic demographics of the respondents included an institutional enrollment ranging from under 5,000 to over 20,000, with 70% of respondents from public institutions, and 30% from private.

Results of the survey indicated clearly that the responding institutions are in varying stages of the evaluation and deployment process for mobile credentials:

  • 18 (15%) of the institutions surveyed have already deployed mobile
  • 27 (22%) stated that they need to have mobile
  • 51 (42%) saying it would be nice to have mobile
  • 9 (8%) who were only investigating mobile credentials because of COVID-19
  • 16 (13%) reported having no interest in making the transition at this time.

The deployment timeframe for respondents also varied, with 15 institutions (12%) anticipating being ready in the next 12 months, 37 (31%) in 1-3 years, and 19 (16%) in 3-5 years.

A core component of the mobile transition discussion is the hardware and necessary infrastructure that a campus needs to have in place. It's a lengthy process unto itself, with some campuses needing significant planning and install work to prepare its environment for the arrival of mobile ID.

"Having the required infrastructure in place is a critical component to this process, and could, in itself, be the determining factor of whether or not this project gets off the ground," writes Anthony Condo, Director of Central Services at Swarthmore College. "A clear understanding of your infrastructure requires assessing the current access control in place on campus as well as the types of readers currently deployed."

With regard to an access control assessment, 49 responding institutions (40%) have already completed this process, while 32 (27%) have not. A further 40 respondents (33%) stated that they did not know if an access control assessment had been completed.

The survey also asked respondents about their knowledge of current reader inventory on campus:

  • 65 (54%) respondents reported as having an ongoing and accurate assessment.
  • 46 (38%) noted that some evaluation had been completed.
  • 10 (8%) had an unclear picture of the deployed readers at their institution.

Each campus will have its own set of challenges and barriers to implementing mobile ID. Respondents' comments reflect this, but when asked about the biggest challenge to planning for access control upgrades, institutions reported a lack of funding, lack of leadership interest/understanding, and lack of knowledge of current and needed infrastructure as top challenges.

"Usually, the last major hurdle to overcome for mobile deployment is getting buy-in from the leadership at your institution," says Condo. "There will need to be a clear understanding of the value that adding a mobile credential will bring."

While the survey consists of just a sliver of institutions, the responses do help to paint a more vivid picture of the interest in mobile ID, as well as the concerns and challenges campuses are facing as they move closer to a mobile deployment.

"When asked the general question about the biggest obstacle to migration, there was a close consensus regarding infrastructure upgrades, recurring costs of credentials, project management and support, access management upgrade and overall leadership buy-in," says Condo. "The results of this survey seem to clearly indicate that careful consideration and planning must be in place in order to make the migration to mobile."

This is just a snippet of the full report compiled by The NACCU Technology Research Committee. For more on this survey, visit NACCU.org.

Related Posts

|| TAGS:
Subscribe to our weekly newsletter

RECENT ARTICLES

Drinks with mobile ordering tickets at Holy Cross

Mobile ordering transforms dining at Holy Cross

At Holy Cross, dining operations faced a challenge. Eighty percent of all transactions were handled at the residential dining facility, leading to overcrowding, frustration, and complaints. It was clear that the main location was overburdened, and the dining team needed a way to distribute students more evenly across campus. They decided to revise menu offerings […]
Webinar promo banner
Oct 30, 24 / ,

Live webinar to address questions on Transact CBORD merger

Since the acquisition of Transact by Roper Industries was announced, NACCU and CampusIDNews have been collecting questions from the higher ed community. The questions have been consolidated, and the next step is to seek answers from the new company leadership. On Friday, November 15, you can join this discussion during a live webinar from 1:15 […]
University of Victoria mobile credential
Oct 30, 24 /

University of Victoria becomes sixth Canadian campus to go mobile with Transact

Marking its first deployment of mobile credential technology in British Columbia, Transact’s technology is now in use at the University of Victoria. An initial trial began in July with a select group of faculty and staff members. It is now expanding to a campuswide rollout with all students and staff eligible to download the digital […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.