Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
slider KennStID 1

Kennesaw State rebrands card office, auxiliary services

Move to create a customer service hub for campus community

Andrew Hudson   ||   Apr 20, 2018  ||   

The modern campus card office is more than just a location to issue student credentials. Increasingly, the card office is becoming a hub for the full range of student-facing services.

Following this trend is Kennesaw State’s Auxiliary Services, which recently changed its name to Campus Services and will open new customer service centers on both its Kennesaw and Marietta campuses in time for fall 2018.

As reported by student publication, The Sentinel, the new customer service center will be branded as the Talon One Center. Construction of the Kennesaw campus location began in March and is expected to open its doors to students by the start of next semester.

Kelley Wisniewski, assistant director of marketing at Kennesaw State, said the centers will serve students in a number of ways, including issuing Talon Cards (Kennesaw State's student ID card), managing student meal plans, providing parking and transportation options and answering any questions related to Campus Services and related departments.

The new service center at the flagship Kennesaw campus is centrally located in the university's Carmichael Student Center. The university's Marietta campus location will be similarly located in that campus' student center.

“The Talon One Center is intended to be a customer service hub,” said Kasey Helton, Campus Services’ Assistant Vice President , in a Sentinel interview. “We aim to increase our support for student success at KSU by giving them one integrated location to access all our services and products.”

Wisniewski says that decision to change the name of auxiliary services to Campus Services was a purposeful one, as it depicts a more accurate description of what the department provides to the campus community. She also hopes the new name will translate better to new and incoming students, parents and employees who are being welcomed to the campus.

Despite the branding changes happening around Campus Services, the department will still oversee the same programs it did before. These systems include campus postal services, card services, copy/print services, door access, KCash, parking and transportation, student health services, university dining, university stores, vending services, and housing and residence life.

|| TAGS:
Subscribe to our weekly newsletter

RECENT POSTS

Jan 26, 23 / ,

Baylor adds Starship robot delivery

Baylor University has added robot delivery from Starship Technologies to its dining services offerings with the help of Grubhub. The initiative will see Baylor deploy a fleet of 20 delivery robots on the Waco, TX campus.
Jan 26, 23 /

NACCU Annual Conference registration now open

The National Association of Campus Card Users (NACCU) has opened registration for its Annual Conference. This year’s conference will be held April 16-19 in Austin, Texas and will feature a packed schedule of informative events and sessions with both campus card professionals and corporate vendors.

Grubhub, Topanga.io partner for reusable takeout container initiative

Grubhub has partnered with reusable packaging management platform, Topanga.io, announced to provide an integrated takeout container management service on college campuses. The partnership will bring Topanga.io's ReusePass program to universities across the United States, starting first with Ohio State University and Colorado State University.
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Join us, @NACCUorg, and @TouchNet to explore how campus card programs can successfully navigate the sales and procurement process. Join the webinar on June 6, 2 pm EDT. https://go.touchnet.com/l/652093/2022-05-18/lsndq

Webinar: Learn how the University of Arizona uses campus cards, mobile ordering, kiosks, lockers, and robots to revolutionize campus dining. April 7, 2-2:30 EDT. Register Now at https://register.gotowebinar.com/register/7821245544009488910?source=campus-id

As supply chain issues in 2021 persist, identity solutions provider @ColorID discusses ways campuses can to overcome potentially troublesome delays until the situation eases.

https://www.cr80news.com/news-item/protecting-your-campus-card-program-from-supply-chain-issues/

A dining services push at the @UBuffalo is reinforcing the utility of self-service checkout. @CBORD is improving the food service experience using the GET app, as well as Nextep kiosks and Oracle’s Micros Simphony POS.

https://www.cr80news.com/news-item/kiosks-self-service-tech-streamline-campus-food-service-u-buffalo/

Did you miss our recent webinar? No worries - watch it on-demand. Leaders from @NAU and the @UAlberta joined Ryan Audus, Touchnet, and Andrew Hudson, @CR80News, to discuss innovative mobile services and the future of mobile tech in higher ed. Watch now: https://bit.ly/31RFyLn

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2023 CampusIDNews. All rights reserved.