Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
Apex EXTlocker

Apex Order Pickup adds exterior smart locker solution

Andrew Hudson   ||   Sep 21, 2022  ||   ,

Apex Order Pickup Solutions has unveiled a new, exterior smart locker solution. The OrderHQ Exterior is designed to provide pickup in less than 10 seconds through the exterior wall of a restaurant, while employees load orders from inside.

According to a company release, the solution was designed in response to restaurants continuing to see high demand for pickup orders and struggling with locations crowded with delivery service providers and consumers both waiting for orders. The new smart locker also provides data insights that give the operator a complete digital chain of custody for every order.

“One of the trends we’re seeing now is a shift in operational investment from the back of house into that connection point where back of house meets front of house," says Mike Wills, CEO of Apex. "Automations such as the OrderHQ Exterior Smart Food Locker help operators ensure a highly accurate, highly secure order handoff to off-premises customers and delivery drivers, so their team members can focus on providing the best experience for dine-in customers.”

Apex has seen a growing number of installs on college campuses in recent years, and the company's smart locker solutions have proven an effective pairing with Grubhub mobile ordering. Universities are leveraging the smart lockers for mobile order only locations, as well as a means to underpin ghost kitchen concepts.

The new OrderHQ Exterior Smart Food Locker seeks to alleviate growing labor shortage concerns by streamlining the order fulfillment process and optimizing staff capacity.

With an exterior pickup option, the congestion in the front of the house can be mitigated, while consumers and delivery service drivers benefit from fast service that doesn't require physically entering the building.

In May, the “2022 Restaurant Online Ordering Trends, U.S. Edition” report found that some 86% of consumers are ordering takeout as much or more than they did last year. In that same report, 79% of diners reported having ordered pickup in the past month.

For dining operators, the OrderHQ Smart Food Lockers could help boost profitability due to increased throughput, optimized labor, and decreased waste. The locker’s also include the company's ApexIQ software, which provides real-time operational data to help operators fine tune the customer experience.

The OrderHQ Exterior Smart Food Locker will be manufactured by Merco, a Welbilt brand, and is expected to be available in 2023.

Subscribe to our weekly newsletter

RECENT POSTS

Feb 03, 23 /

Brown campus mailroom adds visual queue

Brown University has added a new visual queue in its campus mailroom that displays the order in which students will be called to pick up their packages. The system is underpinned by the student ID card and a kiosk system in the mailroom.
Feb 02, 23 / ,

East Carolina adds robot delivery with Grubhub, Starship

East Carolina University has joined the growing list of institutions to deploy robot delivery, partnering with Grubhub and Starship Technologies to provide the service. All students, faculty and staff at East Carolina University are able to leverage robot delivery from main campus dining locations.

LEAF on campus: An open standard for access control and identity management

ELATEC's Sean Houchin discusses a solution for campuses seeking an open alternative to traditional access control platforms: LEAF. LEAF is an open, interoperable platform that allows credential holders to use their LEAF ID card, key fob or smartphone to unlock access to various campus applications through any LEAF-enabled reader.
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Join us, @NACCUorg, and @TouchNet to explore how campus card programs can successfully navigate the sales and procurement process. Join the webinar on June 6, 2 pm EDT. https://go.touchnet.com/l/652093/2022-05-18/lsndq

Webinar: Learn how the University of Arizona uses campus cards, mobile ordering, kiosks, lockers, and robots to revolutionize campus dining. April 7, 2-2:30 EDT. Register Now at https://register.gotowebinar.com/register/7821245544009488910?source=campus-id

As supply chain issues in 2021 persist, identity solutions provider @ColorID discusses ways campuses can to overcome potentially troublesome delays until the situation eases.

https://www.cr80news.com/news-item/protecting-your-campus-card-program-from-supply-chain-issues/

A dining services push at the @UBuffalo is reinforcing the utility of self-service checkout. @CBORD is improving the food service experience using the GET app, as well as Nextep kiosks and Oracle’s Micros Simphony POS.

https://www.cr80news.com/news-item/kiosks-self-service-tech-streamline-campus-food-service-u-buffalo/

Did you miss our recent webinar? No worries - watch it on-demand. Leaders from @NAU and the @UAlberta joined Ryan Audus, Touchnet, and Andrew Hudson, @CR80News, to discuss innovative mobile services and the future of mobile tech in higher ed. Watch now: https://bit.ly/31RFyLn

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2023 CampusIDNews. All rights reserved.