Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
Apex EXTlocker

Apex Order Pickup adds exterior smart locker solution

Andrew Hudson   ||   Sep 21, 2022  ||   ,

Apex Order Pickup Solutions has unveiled a new, exterior smart locker solution. The OrderHQ Exterior is designed to provide pickup in less than 10 seconds through the exterior wall of a restaurant, while employees load orders from inside.

According to a company release, the solution was designed in response to restaurants continuing to see high demand for pickup orders and struggling with locations crowded with delivery service providers and consumers both waiting for orders. The new smart locker also provides data insights that give the operator a complete digital chain of custody for every order.

“One of the trends we’re seeing now is a shift in operational investment from the back of house into that connection point where back of house meets front of house," says Mike Wills, CEO of Apex. "Automations such as the OrderHQ Exterior Smart Food Locker help operators ensure a highly accurate, highly secure order handoff to off-premises customers and delivery drivers, so their team members can focus on providing the best experience for dine-in customers.”

Apex has seen a growing number of installs on college campuses in recent years, and the company's smart locker solutions have proven an effective pairing with Grubhub mobile ordering. Universities are leveraging the smart lockers for mobile order only locations, as well as a means to underpin ghost kitchen concepts.

The new OrderHQ Exterior Smart Food Locker seeks to alleviate growing labor shortage concerns by streamlining the order fulfillment process and optimizing staff capacity.

With an exterior pickup option, the congestion in the front of the house can be mitigated, while consumers and delivery service drivers benefit from fast service that doesn't require physically entering the building.

In May, the “2022 Restaurant Online Ordering Trends, U.S. Edition” report found that some 86% of consumers are ordering takeout as much or more than they did last year. In that same report, 79% of diners reported having ordered pickup in the past month.

For dining operators, the OrderHQ Smart Food Lockers could help boost profitability due to increased throughput, optimized labor, and decreased waste. The locker’s also include the company's ApexIQ software, which provides real-time operational data to help operators fine tune the customer experience.

The OrderHQ Exterior Smart Food Locker will be manufactured by Merco, a Welbilt brand, and is expected to be available in 2023.

Related Posts

Subscribe to our weekly newsletter

RECENT ARTICLES

campus card photo upload video
May 23, 24 /

Video tutorials guide students through photo upload process

Photo upload is commonplace for campus card programs, but teaching students to use the software can be a real challenge. Most campuses rely on text-based upload instructions on a visually ‘less-than-appealing’ page somewhere on the institution’s website. But we have all heard it before – modern students are visual learners and prefer to consume information […]
NACCU Guide to Going Mobile
May 23, 24 / ,

NACCU releases first-ever Guide to Going Mobile

This week, NACCU launched its new Guide to Going Mobile, an online resource that includes best practices for institutions  preparing for a mobile credential launch. Project team members contributed their own experiences and interviewed campus administrators who had already deployed the new IDs as well as others that were in various stages of the process. […]
Kent State autonomous store
May 23, 24 /

Kent State autonomous store uses campus cards from CBORD for entry, payment

Kent State University’s Flash Bistro is a grab-and go store that offers snacks and light meals. These days, the meals seem even lighter as students enter the store, pick up their food, and exit without interacting with a cashier or self-checkout device. With the help of Kent State’s transaction system provider, CBORD, students to present […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.