Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
Laundry URhodeIsland

U. Rhode Island adds mobile payment app for laundry services

Andrew Hudson   ||   Dec 17, 2021  ||   ,

The University of Rhode island has turned to Automatic Laundry, a laundry service provider to the colleges and universities in the Northeast, to integrate the company's proprietary LaundryConnect Pay app. LaundryConnect is a closed-loop mobile payment system, which will now tie into the University of Rhode Island's existing campus card system.

Rhode Island students can still elect to continue using their student ID card to pay for laundry, but now have the option to download the mobile app to complete payment. When paying via the LaundryConnect app, students first register with a debit or credit card and then start the laundry machine using their smartphone.

In addition to upgrading the laundry equipment across the campus, Automatic Laundry also outfitted its LaundryConnect system to link commercial washers and dryers installed across URI's campus to the internet. From the mobile app, students can now access a laundry monitoring web page that shows the availability of laundry machines in real-time. Students can also report service needs directly from the mobile app.

Automatic Laundry has partnered with URI for over 20 years and both parties recently agreed to extend their relationship. URI reviewed multiple options for laundry payments systems including a complete upgrade of their legacy online system, which was cost-prohibitive. Automatic Laundry was able to integrate its mobile app with the existing online system eliminating the need for a costly system upgrade.

Since the implementation of the mobile payment platform campus-wide over the summer, over 4,600 students have downloaded the mobile laundry app.

For the first three months of this past fall semester, 97% of laundry revenue had been derived from the mobile payment app. "Given the importance of smartphones to our student customers, it only makes sense to align points of sale on campus with the way they manage their daily lives," says Scott Scarpato, Automatic Laundry's President, and CEO.

With LaundryConnect, real-time service alerts are sent from the washers and dryers directly to Automatic Laundry's support team. Since implementation at URI, Automatic Laundry has remotely repaired 78% of equipment breakdowns before students and staff become aware of the issue. "As a leading service provider, we have been aggressively moving from reactive service model to proactive service experience for our clients and their customers," says Scarpato.

Related Posts

Subscribe to our weekly newsletter

RECENT ARTICLES

Kent State autonomous store
May 23, 24 /

Kent State autonomous store uses campus cards from CBORD for entry, payment

Kent State University’s Flash Bistro is a grab-and go store that offers snacks and light meals. These days, the meals seem even lighter as students enter the store, pick up their food, and exit without interacting with a cashier or self-checkout device. With the help of Kent State’s transaction system provider, CBORD, students to present […]
Assa Abloy trade show booth video
May 15, 24 / ,

Entertaining video shows range of lock options from Assa Abloy and HID

Visiting a company’s booth on an exhibit hall floor is often informative, but it is not alway funny or entertaining. But when the tour is led by two of the security industry’s social media leaders, it can be both. In this video from ISC West, Phil Coppola, HID’s Mobile Evangelist, tours the Assa Abloy booth […]
Atrium and Towson autonomous convenience store with zippin
May 09, 24 / ,

Towson University and Atrium discuss new autonomous market

New technology at the Tiger Express convenience store at Towson University let's students walk in, grab products, and walk out without interacting with a employee or using self-checkout. In this CampusIDNews Chat, we get the lowdown from Myron Esterson, IT Manager, Auxiliary Services at Towson and David McQuillin, Vice President of Sales and Atrium Co-Founder. […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.