Campus ID News
Card, mobile credential, payment and security
Laundry URhodeIsland

U. Rhode Island adds mobile payment app for laundry services

Andrew Hudson   ||   Dec 17, 2021  ||   ,

The University of Rhode island has turned to Automatic Laundry, a laundry service provider to the colleges and universities in the Northeast, to integrate the company's proprietary LaundryConnect Pay app. LaundryConnect is a closed-loop mobile payment system, which will now tie into the University of Rhode Island's existing campus card system.

Rhode Island students can still elect to continue using their student ID card to pay for laundry, but now have the option to download the mobile app to complete payment. When paying via the LaundryConnect app, students first register with a debit or credit card and then start the laundry machine using their smartphone.

In addition to upgrading the laundry equipment across the campus, Automatic Laundry also outfitted its LaundryConnect system to link commercial washers and dryers installed across URI's campus to the internet. From the mobile app, students can now access a laundry monitoring web page that shows the availability of laundry machines in real-time. Students can also report service needs directly from the mobile app.

Automatic Laundry has partnered with URI for over 20 years and both parties recently agreed to extend their relationship. URI reviewed multiple options for laundry payments systems including a complete upgrade of their legacy online system, which was cost-prohibitive. Automatic Laundry was able to integrate its mobile app with the existing online system eliminating the need for a costly system upgrade.

Since the implementation of the mobile payment platform campus-wide over the summer, over 4,600 students have downloaded the mobile laundry app.

For the first three months of this past fall semester, 97% of laundry revenue had been derived from the mobile payment app. "Given the importance of smartphones to our student customers, it only makes sense to align points of sale on campus with the way they manage their daily lives," says Scott Scarpato, Automatic Laundry's President, and CEO.

With LaundryConnect, real-time service alerts are sent from the washers and dryers directly to Automatic Laundry's support team. Since implementation at URI, Automatic Laundry has remotely repaired 78% of equipment breakdowns before students and staff become aware of the issue. "As a leading service provider, we have been aggressively moving from reactive service model to proactive service experience for our clients and their customers," says Scarpato.

Subscribe to our weekly newsletter


Feb 03, 23 /

Brown campus mailroom adds visual queue

Brown University has added a new visual queue in its campus mailroom that displays the order in which students will be called to pick up their packages. The system is underpinned by the student ID card and a kiosk system in the mailroom.
Feb 02, 23 / ,

East Carolina adds robot delivery with Grubhub, Starship

East Carolina University has joined the growing list of institutions to deploy robot delivery, partnering with Grubhub and Starship Technologies to provide the service. All students, faculty and staff at East Carolina University are able to leverage robot delivery from main campus dining locations.

LEAF on campus: An open standard for access control and identity management

ELATEC's Sean Houchin discusses a solution for campuses seeking an open alternative to traditional access control platforms: LEAF. LEAF is an open, interoperable platform that allows credential holders to use their LEAF ID card, key fob or smartphone to unlock access to various campus applications through any LEAF-enabled reader.
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.

Join us, @NACCUorg, and @TouchNet to explore how campus card programs can successfully navigate the sales and procurement process. Join the webinar on June 6, 2 pm EDT.

Webinar: Learn how the University of Arizona uses campus cards, mobile ordering, kiosks, lockers, and robots to revolutionize campus dining. April 7, 2-2:30 EDT. Register Now at

As supply chain issues in 2021 persist, identity solutions provider @ColorID discusses ways campuses can to overcome potentially troublesome delays until the situation eases.

A dining services push at the @UBuffalo is reinforcing the utility of self-service checkout. @CBORD is improving the food service experience using the GET app, as well as Nextep kiosks and Oracle’s Micros Simphony POS.

Did you miss our recent webinar? No worries - watch it on-demand. Leaders from @NAU and the @UAlberta joined Ryan Audus, Touchnet, and Andrew Hudson, @CR80News, to discuss innovative mobile services and the future of mobile tech in higher ed. Watch now:

Load More...
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2023 CampusIDNews. All rights reserved.