Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
Grubhub Temple University

Temple upgrades campus dining with new Grubhub tech

Kiosks, TVs optimize convenience and reduce wait times

CampusIDNews Staff   ||   Aug 18, 2023  ||   ,

For the fall semester kickoff, Temple University is adding new technology from Grubhub to several on-campus dining locations.

The new solution integrates all restaurant ordering channels into a single platform, streamlining workflows for staff and upping convenience for diners. According to the university, Temple students will be able to order from self-service kiosks at a wide range of locations including BurgerFi, Chick-fil-A, Which Wich, Wing Stop and more. Orders can be placed at self-service kiosks or via the Grubhub Mobile App, and a GrubHub TV displays order status and wait times.

The institution reports that 60% of meal plan activity takes place at retail locations rather than traditional dining halls.

“From a convenience standpoint, Grubhub Ultimate is really a game changer for Temple Culinary Services. It is going to help improve both wait times and services at eateries all across campus,” says Michael Scales, associate vice president for business services. “With this new mobile ordering option, students can avoid long waits and just quickly stop to pick up food as they move from one class to the next.”

A Grubhub release describes it as “a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.”

The offering includes:

  • Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app
  • Customer displays to show real-time order estimates across all channels
  • In-store self-ordering kiosks
  • Kitchen display system (KDS)

Like most institutions, Temple has experienced an increase in the use of its meal plans at retail dining locations.

The institution reports that 60% of meal plan activity takes place at retail locations rather than traditional dining halls. For that reason, they are closing one residential dining hall and consolidating the all-you-care-to-eat offering into a single location.

“Currently, we do not reach capacity at either residential dining hall, which played a key role in this decision,” Scales says. “The (one location) can accommodate current and projected usage during the busiest hour on the busiest day of both locations.”

Real estate is always in short supply on college campuses. Changes in student dining preferences coupled with mobile ordering, kiosks and other dining tech like Temple’s deployment of Grubhub, can free up existing facilities for higher use. Temple reports it will collaborate with campus entities to assess and evaluate how the newly freed up residential dining space can be used in the future.

Subscribe to our weekly newsletter

RECENT POSTS

Sign saying show your ID card
Sep 29, 23 /

DePaul requires students to carry campus ID at all times on campus

Following a string of robberies on or near campus the Lincoln Park campus, DePaul University initiated a plan to tighten security. Part of the plan requires students, faculty, and staff to carry their DePaul ID at all times on campus. “Public safety officers will have the authority to remove anyone from a DePaul building who […]
Dawn Thomas, NACCU CEO, video on NACCU Near You event series
Sep 27, 23 /

CampusIDChat: NACCU launches regional NACCU Near You event series

In this edition of CampusIDChats, publisher Chris Corum catches up with Dawn Thomas, NACCU CEO, to learn about the upcoming NACCU Near You events series. Sometimes traveling to a conference is challenging due to schedules, budgets, and workloads. That is where the NACCU Near You events series fills a void. These one-day regional events offer […]
Penn State mobile credential banner
Sep 26, 23 / ,

Penn State’s mobile credential program serves students on 24 unique campuses with 81% adoption rate

  At the beginning of 2023, Penn State rolled out Transact Mobile Credential to students, faculty, and staff. Among mobile credential programs, this one stands out because it was rolled out simultaneously across all 24 campuses of Penn State. In partnership with Transact, the campus team faced a unique set of challenges presented by this […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Join us, @NACCUorg, and @TouchNet to explore how campus card programs can successfully navigate the sales and procurement process. Join the webinar on June 6, 2 pm EDT. https://go.touchnet.com/l/652093/2022-05-18/lsndq

Webinar: Learn how the University of Arizona uses campus cards, mobile ordering, kiosks, lockers, and robots to revolutionize campus dining. April 7, 2-2:30 EDT. Register Now at https://register.gotowebinar.com/register/7821245544009488910?source=campus-id

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2023 CampusIDNews. All rights reserved.