Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS

Here's how you promote online photo submission

Andrew Hudson   ||   Sep 16, 2015  ||   

Campus card photo submission has exploded over the last two years, with an increasing number of universities large and small now enabling students to upload their own ID photo. Photo submission is now being offered by the major card system vendors and third party providers like MyPhoto, and it's a service that not only allows students to avoid an unflattering photo, but also cuts time from the card issuance process.

But online photo submission is only effective if students know about the service. To make sure that students are informed about photo submission -- and more importantly know how to upload an acceptable photo -- the University of Tennessee's VolCard Office has a helpful webpage dedicated to its photo upload service.

The page features all the need-to-know information regarding acceptable photo parameters, lighting, sizes, backgrounds, cropping requirements, acceptable file formats and more. To accompany the guidelines, the page offers a sample ID photo along with a great video that describes how to utilize the photo upload service.

At Tennessee, all new and transfer students are eligible to submit their photo online and receive a new official VolCard, but the service applies for re-issuance as well. If a student's appearance changes and the picture on their current ID is no longer accurate, a new card may be processed free of charge as long as a student brings their current card with them. If a change of photo is not required, that is if a simply want a different picture, there is a $30 replacement fee.

Campus card photo submissions at Tennessee are are reviewed manually by the VolCard office in a process that can take up to two business days to clear. ID photos can only be submitted to the VolCard office via a student account at the university's WebCard Center website and logging in with a university username and password. From there, students will find a “Submit ID Photo” option and will be prompted to follow a set of instructions to upload a photo.

Students are also notified if/when a photo has been approved or rejected via email or text, with the default notification being an official university email address unless otherwise. Notification preferences, along with photo status checks, can be changed and viewed from the website.

Online photo submission can drastically cut time from the card issuance process, giving card office personnel the ability to pre-print IDs and get ahead of the game. But deploying the service alone may not be enough to reap the full rewards that these types of apps can provide. Valuable resources like the VolCard Office's informative webpage are a great way to promote a service that benefits both students and the card office alike.

|| TAGS:
Subscribe to our weekly newsletter

RECENT ARTICLES

Brista Hurst UT Tyler

Learn to analyze card system data at NACCU’s popular Data Summit

In a recent CampusIDNews Chats interview, Brista Hurst-Kent, Business Technology Services Manager at the University of Texas at Tyler, shared her experience attending the NACCU Data Summit. This two-day workshop focused on empowering participants to use common reporting tools – specifically Microsoft Excel with Power Pivot and Power Query – to create interactive dashboards that […]
Credentials 101 Series banner

Understanding chip options for contactless campus cards

Three main components underly modern credential technology – chips, formats, and encryption. Each are applicable to both cards and mobile credentials and understanding them is key to making informed decisions for your campus card program. In this series of articles, we will dive into each component, but first a brief preview. Chips are the core of […]
Apex OrderHQ Array modular lockers
Jul 02, 25 /

Modular locker solution streamlines campus order pickup

Apex Order Pickup Solutions launched a new modular system of automated order pickup lockers that can be stacked or setup in custom configurations. The OrderHQ Array Series lockers work in any floor plan without expensive remodeling. In an interview with Food On Demand, Kent Savage, founder and executive chairman of Apex Order Pickup Solutions, compares […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2025 CampusIDNews. All rights reserved.