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Heartland unveils newest version of WaveRider Laundry Payment System

Andy Williams   ||   Apr 25, 2012  ||   

Heartland Payment Systems has launched the latest version of its WaveRider Laundry System, a wireless payments and account management solution that gives laundry service providers a secure method of accepting credit and debit card payments.

Similar to a card reader at a gas pump, WaveRider card readers attach to washing machines and dryers, providing a secure payment process for consumers using any major credit or debit card. WaveRider not only eliminates coins and reliance on closed-loop laundry cards, it removes cash collection procedures for laundry service providers.

Incorporating Payment Card Industry compliance standards that protect payment card data, the newest version of WaveRider adds a series of enhancements for both service providers and consumers. Providers now have online Test-Vend card management tools that allow technicians to start laundry machines for troubleshooting and problem diagnosis. Providers can also track card usage and add or delete cards as necessary. Additionally, providers can perform remote software updates, eliminating the need to visit laundry rooms to install new features.

For consumers, WaveRider is optimized for mobile devices, providing smart phone functionality that enables users to view the status of washers and dryers before visiting a laundry facility. It also lets them receive text alerts when their laundry cycles are complete. For college students using Heartland’s Campus OneCard system, WaveRider also accepts OneCard transactions.

WaveRider streamlines workflow for laundry operators, allowing them to remotely manage multiple facilities through a secure Web-based account management portal. Laundry operators can review revenue generated at a property and adjust or change prices. They can also minimize downtime and potential loss of revenue by receiving real-time alerts the moment a machine breaks down. The system also supports coin and card operation on the same machine.

“We’re seeing a tremendous interest in WaveRider because consumers want to use their debit or credit cards to pay for common purchases such as laundry, and laundry service providers need to reduce the amount of driving to collect quarters from machines, especially with gas at nearly $4 per gallon,” said Ron Farmer, executive director of campus solutions and micropayments for Heartland.

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