Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS

Gordon-Conwell Theological Seminary streamlines workflows with Transact IDX

New, cloud-native transaction system improves student experience and frees up valuable staff time

CampusIDNews Staff   ||   Jan 10, 2023  ||   ,

Small but mighty could describe Gordon-Conwell Theological Seminary when it comes to leveraging Transact Campus’ new cloud transaction system, Transact IDX, for its campus card program. The solution is reducing pain points for card office staff and enabling the office to maximize the utilization of its workforce.

Gordon-Conwell’s main, residential campus is located in South Hamilton, Massachusetts, but the college also operates satellite campuses in Boston, Charlotte, and Jacksonville. The Transact IDX solution is in use across all campuses.

Earlier this year, Transact Campus released Transact One, a cloud-native platform that brings together the company’s campus ID, campus commerce, and integrated payments solutions.

The platform's new campus ID transaction system, Transact IDX, is designed to streamline student services underpinned by the campus card. According to Keith Doyle, IT systems analyst and applications development lead for Gordon-Conwell, it is already starting to pay dividends for students and staff.

IDX enables digital management of meal plans such as balance checks and discounted points purchases, says Doyle. That can save significant amounts of frustration and friction, given that students often ask cashiers about that information.

“I like the fact that we can give people direct access to their accounts,” says Doyle. “That’s a huge win for us.”

One-stop campus ID

Transact One was designed to provide a better user experience in what amounts to a one-stop shop for campus card programs. The platform, among other things, aggregates data across the various transaction system products, providing easy access to dashboards and insight into system updates and daily business trends.

The integrated, single sign-on ecosystem makes the various applications and services deployed by Gordon-Conwell more cohesive. According to Doyle, the interface is intuitive, and they were able to customize it with branding and other features.

“We tend to be quite aggressive looking for automated processes,” says Doyle, talking about one of the reasons the Transact IDX system was so attractive to the school. As the institution’s needs grow, APIs are available to support integration with an array of third-party technology providers.

Campus ID workflow

Gordon-Conwell was already partnered with Transact before making the change to Transact IDX, and Doyle acknowledges that the shift has already produced significant positive change.

Vital for a school with a relatively small staff – Doyle says that a total of just six or seven people were needed to facilitate the migration.

He says it not only allows the seminary more ownership of its campus ID program but has improved his office’s workflow and, perhaps more importantly, freed up staff time.

The future of IDX

The promise of what’s to come with Transact IDX is a significant part of the campus technology plan described by Doyle.

Mobile credentials are in play, among other upgrades.

Looking ahead, Doyle says he is anticipating an IDX integration with the college’s card printer system, which would specifically include a cloud-based photo upload solution.

“There are a lot of moving parts,” admits Doyle. “We’re confident that we’re off to a strong start with Transact IDX.”

For more information on Transact IDX, visit TransactCampus.com.

Related Posts

Subscribe to our weekly newsletter

RECENT ARTICLES

Transact partners with Reusables containers
Jun 14, 24 / ,

New integration enables Transact clients to deploy Reusables’ container solution

This week, Transact announced a new partnership with Reusables, a platform that enables students to check out and return reusable containers using their campus cards or mobile credentials. The integration between the two companies requires no additional app downloads, allowing students to easily and quickly begin using the system. Reusables is a Vancouver-based company dedicated […]
Southern Illinois University ID card

Southern Illinois uses summer to upgrade from mag stripe to contactless

This summer, Southern Illinois University is launching a new contactless campus card for students, faculty, and staff. Along with the new ID technology, the card will also feature an updated design. The prior mag stripe card will continue to be supported, but existing cardholders will have the option to upgrade their card. In July through […]
Virginia Tech access control readers from Allegion

Virginia Tech's multi-year journey eliminates brass keys from campus

  At Virginia Tech, a strategically planned, multi-year process has eliminated physical keys from the campus. Brass keys have been replaced by card access in buildings and residence halls. The only remaining keys are stored in secure key boxes for security personnel and residence hall advisors to access in case of emergencies or after hours […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Attn: friends in the biometrics space. Nominations close Friday for the annual Women in Biometrics Awards. Take five minutes to recognize a colleague or even yourself. http://WomenInBiometrics.com

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.