Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS

Tapingo goes live at Eastern Washington

Andrew Hudson   ||   Jun 10, 2015  ||   

Eastern Washington University's Dining Services has announced a soft launch for mobile-ordering app, Tapingo -- a solution designed to cut wait times and introduce greater variety in student dining. The university expects a full release in September when students and faculty return for the fall semester.

Per a repot from the university's student publication, The Easterner, students, faculty and staff who use the Tapingo app can remotely call up food orders for any partnering restaurants -- with the exception of the the university-run Tawanka Commons -- via the app and have it prepared while they are on their way to pick it up. This is a familiar formula that other Tapingo partnering universities are following.

Students can download the Tapingo app on their mobile device, create an account and choose their university. The app recognizes all restaurant locations on and around campus that accept Tapingo ordering, and students can select where they want to eat based on the estimated wait time Tapingo provides.

Once a student has chosen a dining location, they can order their meal from anywhere, and at Eastern Washington use either their Eagle card, debit card or credit card to pay. The student then receives a confirmation from Tapingo that the order has been received.

A notable feature of the Tapingo app is Active Cashier, a separate ticket printer within each partnering restaurant that keeps track of orders and lets students know when food will be ready for pickup. Active Cashier tracks when an order is entered and fulfilled and automatically provides the customer with the wait time for an order pickup.

When a Tapingo order is received at a dining location, it will print a ticket and once the order is completed, the restaurant will scan the order ticket, sending a confirmation via the app to the student who placed the order. From there, students visit a separate pick-up line at the restaurant and are on their way.

University officials say that though the campus-run Tawanka Commons is not currently included in the Tapingo app, a compatible menu is in the works.

As for security, Eastern Washington did it's homework and has been pleased with Tapingo's process. Eastern Washington University's director of dining services, Dave McKay said in an interview with The Easterner that Tapingo meets the university's PCI Compliance requirements. McKay went on to say that the Tapingo app runs on a different server than the university and all its security is done through a reliable third party.

Subscribe to our weekly newsletter

RECENT POSTS

Jan 26, 23 / ,

Baylor adds Starship robot delivery

Baylor University has added robot delivery from Starship Technologies to its dining services offerings with the help of Grubhub. The initiative will see Baylor deploy a fleet of 20 delivery robots on the Waco, TX campus.
Jan 26, 23 /

NACCU Annual Conference registration now open

The National Association of Campus Card Users (NACCU) has opened registration for its Annual Conference. This year’s conference will be held April 16-19 in Austin, Texas and will feature a packed schedule of informative events and sessions with both campus card professionals and corporate vendors.

Grubhub, Topanga.io partner for reusable takeout container initiative

Grubhub has partnered with reusable packaging management platform, Topanga.io, announced to provide an integrated takeout container management service on college campuses. The partnership will bring Topanga.io's ReusePass program to universities across the United States, starting first with Ohio State University and Colorado State University.
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Join us, @NACCUorg, and @TouchNet to explore how campus card programs can successfully navigate the sales and procurement process. Join the webinar on June 6, 2 pm EDT. https://go.touchnet.com/l/652093/2022-05-18/lsndq

Webinar: Learn how the University of Arizona uses campus cards, mobile ordering, kiosks, lockers, and robots to revolutionize campus dining. April 7, 2-2:30 EDT. Register Now at https://register.gotowebinar.com/register/7821245544009488910?source=campus-id

As supply chain issues in 2021 persist, identity solutions provider @ColorID discusses ways campuses can to overcome potentially troublesome delays until the situation eases.

https://www.cr80news.com/news-item/protecting-your-campus-card-program-from-supply-chain-issues/

A dining services push at the @UBuffalo is reinforcing the utility of self-service checkout. @CBORD is improving the food service experience using the GET app, as well as Nextep kiosks and Oracle’s Micros Simphony POS.

https://www.cr80news.com/news-item/kiosks-self-service-tech-streamline-campus-food-service-u-buffalo/

Did you miss our recent webinar? No worries - watch it on-demand. Leaders from @NAU and the @UAlberta joined Ryan Audus, Touchnet, and Andrew Hudson, @CR80News, to discuss innovative mobile services and the future of mobile tech in higher ed. Watch now: https://bit.ly/31RFyLn

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2023 CampusIDNews. All rights reserved.