Campus ID News
Card, mobile credential, payment and security
FEATURED
PARTNERS
AU Dining 1

Auburn fixes temporary meal plan glitch

Andrew Hudson   ||   Jun 06, 2018  ||   

A temporary glitch in Auburn University's dining meal plan selection portal led some students to be charged for the wrong, more expensive dining plan.

As reported by The Auburn Plainsman, the problem saw students charged for the $1,100 on-campus meal plan despite not choosing that option. Concerns over the default meal plan selection began circulating after a screen shot showing the meal plan selection instructions was shared across several social media platforms.

"There was a glitch in Tiger Dining's computer system that had most students’ meal plans set as the on-campus $1,100 option," said Glenn Loughridge, director of Tiger Dining, in an Auburn Plainsman interview. "The glitch has since been corrected to reflect the off-campus $350 meal plan for all students."

For students living on campus at Auburn the minimum requirement is $1,100 in declining balance funds, while the off-campus student minimum requirement is just $350 in declining balance funds.

Attention was drawn to the glitch as students checked their e-bill from the meal plan selection process. The system was showing that the students in question were purchasing the more expensive on-campus meal plan. Auburn dining officials have stressed that the glitch was in no way intentional.

Nearly 3,000 students have selected their meal plan via the university's online portal, AU Access. Students have the option to complete the meal plan selection process anytime until the fifteenth day of classes.

Students also have the option to purchase the block meal plan of their choosing — meal swipes that can be used at Auburn's two all-you-can-eat dining halls. Otherwise, students will receive the basic on- or off-campus meal plan based on their living location.

Thankfully, the glitch was rectified with plenty of time to spare. Student dining plans are not officially assigned until housing assignments have been confirmed, Loughridge added. "Once housing assignments have been confirmed, sometime in July, Tiger Dining will assign students the basic on or off-campus meal plans."

Related Posts

Subscribe to our weekly newsletter

RECENT ARTICLES

Mashgin kiosk
Mar 01, 24 /

Dartmouth deploys new AI-enabled POS kiosks for self-checkout

  At Dartmouth’s Tuck School of Business in Hanover, NH, the dining hall includes a new touchless self-service kiosk that reduces checkout times dramatically. By eliminating human interaction, item handling, and barcode scanning, transactions times have been cut to as little as 10 seconds. The kiosks are from Mashgin, a Palo Alto-based company that has […]
facial recognition in college classroon

Is facial recognition on campus moving from access control to the classroom?

Facial recognition already unlock phones, expedites airport passage, and replaces IDs for door access, but now it’s efficacy is being testing in college classrooms. Chafic Bou-Saba teaches information systems at Guilford College. He believes he can improve student academic performance via cameras and AI. He and a team of students are designing a facial recognition […]
Feb 28, 24 /

Cal Poly pilots reusable dining containers to curb waste

Students at Cal Poly have been pushing for green initiatives on the San Luis Obispo campus, and dining services is listening. A new pilot program will test reusable containers in an effort to reduce waste from disposable take-out boxes. “The program greatly reduces resource consumption on campus while diverting single-use containers from landfills,” says a […]
CIDN logo reversed
The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
Twitter

Feb. 1 webinar explores how mobile ordering enhanced campus life, increased sales at UVA and Central Washington @Grubhub @CBORD

Join Jeff Koziol and Robert Gaulden from @AllegionUS as we explore how mobile credentials and proptech are changing on- and off-campus housing.

Load More...
Contact
CampusIDNews is published by AVISIAN Publishing
315 E. Georgia St.
Tallahassee, FL 32301
www.AVISIAN.com[email protected]
Use our contact form to submit tips, corrections, or questions to our team.
©2024 CampusIDNews. All rights reserved.